Dedicated Community Bank OnLine Banking works with cutting edge technology partners to ensure that the most secure environment is made possible for our customers. We offer you worry free Internet banking. You can be completely confident that Dedicated Community Bank is taking the following security measures:
Special Notice about Windows XP
As you may know, support for Windows XP ended on April 8, 2014. Microsoft security updates that previously patched vulnerabilities will no longer be provided. In addition, Microsoft will no longer provide technical support for Windows XP. PCs running Windows XP after April 8, 2014, should not be considered protected. It is imperative that our customers operating on Windows XP migrate to a more current operating system. Please note that support for Office 2003 also ended on April 8, 2014.
If you have not updated your operating system, your computer may be compromised which could result in a cyber-attack. A cyber-attack could potentially compromise your login credentials and access to the systems and software you use, including your banking and financial tools.
As a reminder, you are responsible for the security of your computers, including all hardware and software. Dedicated Community Bank is not liable for any damages or other loss, direct or consequential, which you may suffer or incur by reason of your use of your computer or your software.
For more information regarding these changes, please visit Microsoft’s Windows XP information page at http://www.microsoft.com/en-us/windows/enterprise/end-of-support.aspx.
Our system ensures that data exchanged between your PC and our computers is encrypted with 128-bit encryption, which means that there are a septillion (or 3.4 with 38 zeros) possible "keys" that could fit into the "lock" that holds your account information, but only one that will work for your specific OnLine banking session. Encryption is accomplished through Secure Sockets Layers (SSL), which utilize mathematical formulas to "encrypt" or hide information from prying eyes on the Internet.
Our computer system does not connect directly to the Internet. It is isolated from the network via a "firewall". A firewall is a combination of software and hardware products that designate parameters, control and limit the access that outside computers have to the banks internal network and databases. You can feel secure knowing that our firewall protects your personal information from unauthorized access.
Secure Login and Passwords
User ID's and passwords are isolated from the Internet by being stored onDedicated Community Bank's secure Server. This way the passwords and ID's can never be accessed or downloaded by anyone on the Internet. This includes employees of Dedicated Community Bank. Additionally, user passwords can vary from eight to thirty-two characters (alpha & numeric required), which means the chance of randomly guessing a password is very unlikely. The system also checks for invalid logins and automatically disallows a user after three invalid attempts. This prohibits the "hacker" from gaining access to our system thus protecting your accounts.
You will be responsible for maintaining one of the most important security measures - your password. When you establish your OnLine Banking Password, be sure to keep it a secret. Memorize it, or write it down and keep it in a safe place, but do not share it with anyone. We do not recommend that you carry your password in a purse or wallet. We recommend that you maintain current virus protection on your computer and that you regularly scan your computer for viruses that could be used to capture password keystrokes. You ultimately hold the key to your password security. Bank employees do not know your password and will never ask for it.
Passwords are like an electronic signature. You should never share your password with anyone. Employees of Dedicated Community Bank will never call you or anyone from an Internet Service Provider indicating they need your password. Do not believe any one who does so! THESE ORGANIZATIONS DON'T KNOW OR NEED YOUR PASSWORD AND THEIR EMPLOYEES ARE TOLD TO NEVER ASK FOR IT.
We recommend that you exercise great caution when you choose your password. Never use anything that is printed on your checks or readily accessible to others. Your checks are seen by a number of people.
- Any part of your name or account number
- Any part of your phone number or address
- Any date that would be generally known (e.g., your birthday, your anniversary, a spouse's birthday, etc.)
- Any name that you would frequently use publicly use (e.g., spouse, child, parent, brother/sister, pet, etc.)
- Any word commonly associated with the bank or sounding like a "bank word" (e.g., cash, bank, money, coin, dough, etc.
Recommended Considerations when developing passwords:
- Your spouse's grandmother's maiden name
- The name of the first boy/girl you kissed
- The name of a favorite toy or pet when you were a child
- Your favorite elementary school teacher
- Be creative and expand your list
We do recommend that you use the latest commercially accepted browser versions offered by Microsoft and Netscape.